Shipments

Your order will be delivered through a reliable courier service. Once your order is confirmed, it will be dispatched the same day. You will receive an email with your tracking number and the expected delivery date after confirmation from the courier. Since our products are delicate, we partner with top courier services to ensure they arrive safely and on time.

Return Policy

PetDuniya.com accepts returns only if the product remains unopened. If you are not satisfied with your purchase, you must inform us and return the item on the same working day. Once we receive the package in its original, unopened condition, we will process a full refund to your account.

Please note that we cannot accept returns of opened packages due to the nature of our products.